Terms and Conditions (Terms of Service)

Effective Date: Feb 12, 2026  Welcome to the website and services of A1 Roofing Utah (“A1 Roofing,” “we,” “us,” or “our”) These Terms & Conditions (“Terms”) govern your access to our website, communications, estimates, and roofing services. By using our website, submitting your information, or engaging our services, you agree to these Terms in full.  If you do not agree, please discontinue use of our website and services. 

Website Use 

This website is intended for informational purposes and to request estimates or services. You agree not to: 
  • Use the website unlawfully or fraudulently 
  • Attempt unauthorized access to systems or data 
  • Interfere with website performance 
  • Submit false or misleading information 
  • Use automated tools to scrape or copy content 
We may suspend or restrict access at our discretion. 

Estimates & Service Agreements 

All estimates: 
  • Are based on visible conditions at time of inspection 
  • May change due to hidden or unforeseen damage 
  • Are not binding until accepted in writing 
Final scope, pricing, warranties, timelines, and obligations are governed solely by your signed service or construction agreement. Website content does not constitute a binding offer.

Communications & Contact Information Privacy

We maintain a strict non-sharing policy Your phone number, email, and personal information will never be sold, rented, or traded to outside marketers.  We use your information only for: 
  • Scheduling and confirming appointments 
  • Job updates 
  • Customer service 
  • Billing 
  • Optional marketing communications (if you opt in) 
Information may only be disclosed: 
  • To service providers assisting operations 
  • When legally required 
  • To complete a transaction you initiate 

SMS/Text Messaging Consent 

By submitting your phone number or opting in through our forms, you consent to receive text messages from A1 Roofing.  Messages may include: 
  • Appointment reminders 
  • Project updates 
  • Estimate follow-ups 
  • Service notifications 
  • Occasional promotions (if opt-in)
Message frequency varies. Message and data rates may apply.  To unsubscribe:  Text STOP  For help:  Text HELP or contact us directly at (801) 471-2055  Consent is not required to purchase services.  For privacy-related inquiries, please refer to our privacy policy: Privacy Policy | A1 Roofing 

Advertising, Lead Forms & Tracking Technologies 

We may use advertising and analytics tools to improve marketing and customer experience, including platforms operated by Google and Meta Platforms These tools may use: 
  • Cookies 
  • Pixels 
  • Tracking tags 
  • Conversion tracking 
  • Retargeting technologies 
This may collect: 
  • Device/browser information 
  • Website activity 
  • Form submissions 
  • Ad interactions 
This information helps us: 
  • Measure ad performance 
  • Provide relevant offers 
  • Improve services 
We do not sell personal information.  By using our website or submitting forms, you consent to this tracking and data processing. You may disable cookies in your browser settings.

Insurance Claims & Contractor Disclosures

A1 Roofing may assist homeowners with insurance restoration projects; however: We are NOT: 
  • Public adjusters 
  • Insurance agents 
  • Attorneys 
  • Representatives of your insurance company 
We do not negotiate insurance claims on your behalf.  Any assistance we provide is informational only. 

Deductibles 

Homeowners are legally responsible for paying their insurance deductible. A1 Roofing: 
  • Does not waive deductibles 
  • Does not absorb deductibles 
  • Does not provide rebates or credits to offset deductibles 
Any such practice may violate Utah law and void your insurance coverage. 

Insurance Proceeds 

If insurance funds are issued: 
  • Payments must be used for agreed roofing work 
  • Final pricing may reflect actual approved scope 
  • Supplements may be required for additional damage 
You remain responsible for any balances not covered by insurance.

No Guarantee of Coverage 

We do not guarantee: 
  • Claim approval 
  • Coverage decisions 
  • Insurance payout amounts 
All claim decisions are made solely by your insurer. 

Payments 

Payments may be processed through third-party processors. We are not responsible for their policies or security practices.  You represent that: 
  • You are authorized to use the payment method 
  • All billing information is accurate 
Late or failed payments may delay or suspend services. 

Cancellations & Refunds 

Cancellation terms are governed by your signed agreement.  Generally: 
  • Deposits may be non-refundable once materials are ordered 
  • Work already performed is billable 
  • Custom materials may not be refundable

Warranties 

Workmanship or product warranties are provided only as stated in your signed contract.  Except as expressly stated, services and website content are provided “as is” without warranties

Limitation of Liability 

To the fullest extent permitted by law, A1 Roofing is not liable for: 
  • Indirect or consequential damages 
  • Lost profits 
  • Delays caused by weather or suppliers 
  • Insurance claim outcomes 
  • Third-party service failures 
  • Website interruptions or inaccuracies 
Maximum liability shall not exceed the amount paid for the specific services at issue. 

Intellectual Property 

All website content, branding, text, graphics, and materials are owned by A1 Roofing and may not be copied or reused without permission. 

Third-Party Links 

We may link to external websites for convenience. We are not responsible for their content or policies.

Electronic Communications & Signatures

By communicating with us electronically or signing digitally, you consent to: 
  • Electronic contracts 
  • Electronic records 
  • Electronic signatures 
These carry full legal effect. 

Governing Law & Venue 

These Terms are governed by the laws of the State of Utah.  All disputes must be resolved in Utah courts.  Claims may only be brought individually, not as part of any class action. 

Changes to Terms 

We may update these Terms at any time. Continued use of our website constitutes acceptance of revisions. 

Contact Information 

A1 Roofing-Utah  Website: https://a1roofingutah.com/  Email: [email protected]  Phone: (801) 471-2055